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Website Update
The City of Mill Creek will be overhauling its website. A new vendor was selected this year and is now working with the Communications & Marketing-led web team on design and features. The decision to use CivicLive as a new platform was based on the platform’s design, the capabilities of its citizen request management functionality, special features that are available, social media and third-party application integration capabilities, ability to fulfill accessibility requirements, tourism features, technology and implementation details, and cost.

In the design phase, the project team works with City staff, citizens and other stakeholders to identify a beautiful and usable design. This process includes a community website design forum to get in-person feedback on desired functionality and design suggestions from external stakeholders. It also includes analysis of the existing website’s analytics and heat map to understand usage and visitor patterns. In this phase, a wireframe design is created and updated in an iterative process.

To participate in a community website design forum, please complete and submit this Focus Group Form.