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Posted on: June 16, 2017

City of Mill Creek Begins Needs Analysis of Fire and Emergency Services

The City of Mill Creek has contracted with the Center for Public Safety Management for an in-depth needs analysis of fire and emergency services in Mill Creek. The outcome of this study will help the City understand personnel and equipment needs for the coming years.

“Public safety is a top priority for us. Just as we are doing with our Police Department, we are carefully looking at fire and emergency medical services in Mill Creek to ensure our services and capabilities align with our needs,” said City Manager Rebecca Polizzotto. “This study will help us with our decision making as we look beyond this biennium, and will ensure we are achieving operational excellence while providing quality public safety services.”

The work includes a comprehensive analysis of Fire Station 76’s service demands, workload levels, service times for calls for service, and response times, as well as a comparison to industry benchmarks. In addition, the study will review the percentage of emergency medical service calls compared to fire response calls, as there is a considerably higher volume of EMS calls within Mill Creek. Anticipated outcomes include recommendations for staffing levels, optimal deployment schedules and equipment. The study will take about four months to complete.

“Public safety services are at the core of city government,” said Polizzotto. “Therefore, it is important to develop a long-term strategy and operational plan to ensure the health, safety and welfare of our citizens.”

The Center for Public Safety Management is well versed in this type of analysis. It has conducted more than 221 such studies in 36 states and 185 communities, ranging in size from 8,000 to 800,000. The organization has been thoroughly vetted by the International City/County Management Association and is the ICMA’s exclusive provider of public safety technical assistance. CPSM’s staff has broad fire and emergency medical service experience, in addition to highly credentialed backgrounds in program analysis and public administration.
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